In some cases, you even need to make a VPN connection to your corporate network first. While both connection types allow you to connect remotely to an Exchange server, both connections also use different server account settings (like server names) and Exchange administrators can allow the one and not the other. Do NOT select the Exchange ActiveSync option to connect to an Exchange server as it will simply not work. The Windows 8 Mail app and smartphones connect to an Exchange server via the "lightweight" Exchange ActiveSync (EAS) protocol whereas Outlook uses a "real" or “full feature” Exchange connection via Outlook Anywhere.Īs said, this even applies to Outlook RT on a tablet such as the Surface. This applies to both the “normal” Outlook and the “tablet” Outlook RT. There is a distinct difference between how Outlook connects to an Exchange server and how other devices and applications connect to Exchange. I've successfully configured my Exchange account on my smartphone and in the Windows 8 Mail app but I can't seem to get it to work in Outlook.
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